BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HDI Steel City//Silkstart Technology Inc.//
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:EDT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
END:DAYLIGHT
BEGIN:STANDARD
DTSTART;VALUE=DATE-TIME:20261101T020000
TZNAME:EST
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
SUMMARY:HDI Steel City Virtual Event: Energizing Remote Teams for Success
DTSTART;TZID=America/New_York;VALUE=DATE-TIME:20251114T113000
DTEND;TZID=America/New_York;VALUE=DATE-TIME:20251114T143000
DTSTAMP;VALUE=DATE-TIME:20251013T213302
UID:68ed700e57912605da372f38
DESCRIPTION: Energizing Remote Teams for Success Presented by: Douglas 
 Pamplin\, Vice President of PNC Bank Technology Service Desk Operation In 
 an era where the nature of work is continually evolving\, maintaining 
 motivation\, cohesion\, and productivity among remote teams is critical. 
 This session will provide practical strategies to build trust\, strengthen
  engagement\, and cultivate a successful virtual workplace culture. 
 Motivating individuals who work remotely presents distinct challenges\; 
 however\, there are established approaches for enhancing engagement\, 
 productivity\, and job satisfaction. This discussion will present several 
 practical recommendations grounded in expert guidance and professional 
 experience. Social interaction need not diminish in a remote environment. 
 We will walk through effective methods for fostering connection\, 
 including virtual coffee meetings and online team-building activities\, 
 thereby supporting a collaborative and meaningful work atmosphere. Meeting
  Details When: Friday\, November 14\, 2025 11:30 am - 12:00 pm: 
 Registration and Networking 12:00 pm -12:30 pm: Steel City Chapter 
 Business 12:30 pm - 2:30 pm: Featured Presentation Price: FREE for 
 Members\, $10 for Non-Members (Zoom link for meeting will be sent upon 
 registration) Want to attend for free? Join Now! About Our Outstanding 
 Presenter\, Douglas Pamplin: Douglas is the Vice President of PNC Bank 
 Technology Service Desk Operations and brings over 30 years of experience 
 in the financial sector. His career has encompassed a range of roles\, 
 including customer service\, back-office processing\, and the management 
 of technology support teams. Douglas has demonstrated a consistent ability
  to champion both people-focused and technology-driven initiatives\, 
 resulting in improved customer satisfaction and increased productivity. In
  his current position\, Douglas collaborates closely with key business 
 partners to develop\, implement\, and launch strategic projects that align
  with the organization&rsquo\;s objectives. His commitment to teamwork 
 ensures that both operational improvements and technological advancements 
 are seamlessly integrated\, creating enhanced service delivery across the 
 board. Douglas holds a Bachelor of Science in Business Administration from
  Saint Peter&rsquo\;s College and a Master of Business Administration with
  a focus on international management. His combination of academic 
 credentials and professional experience provides him with the tools needed
  to successfully lead teams and achieve results in dynamic\, rapidly 
 changing environments. Additionally\, Douglas is a co-author of the book 
 Conversational Insights | From Great Minds\, contributing Chapter 11\, 
 &ldquo\;The Dying Art of Customer Service.&rdquo\; 
LOCATION:
PRIORITY:5
URL:https://hdc-steelcity.silkstart.com:443/events/hdi-steel-city-in-
 person-event-energizing-remote-teams-for-success
END:VEVENT
END:VCALENDAR