AI Means Business: A Panel Discussion on Modernizing Knowledge Management

23 Feb 2021
1:00pm - 2:00pm EST

AI Means Business: A Panel Discussion on Modernizing Knowledge Management

with Megan Selva, Chris Payne, Mary Frances Coryell, Doug Tedder
Feb 23, 2021 - 1:00 p.m. EST

In this panel discussion, HDI’s Doug Tedder, Indiana Universty’s Chris Payne, and Ivy.ai’s Mary Frances Coryell will focus in on one of the most common applications of AI in service and support – chatbots – and the implications for both knowledge management and self-service.

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23 Feb 2021
1:00pm - 2:00pm EST

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