ThinkHDI How to improve L2 and L3 support efficiencies and still deliver a great employee experience March 21 You can still deliver a great employee experience Read More
ThinkHDI Generative AI and Large Language Models in IT service and support April 11 Generative AI and Large Language Models in IT service and support Read More
Steel City Keeping Your Team Engaged in a Virtual World April 14 Interactive Session on how the Penn State University IT Service Desk tackles keeping their fully rem Read More